Saturday, March 30, 2013

The Merri-Go-Round of Insanity with Doctors & Pharmacists!

IT is all like insanity! Some of the things we go through people just don't believe! For instance, I had a prescription I have been taking for years. (My generic diazepam). Every month they have to as the doctor for an okay on the refill. Every month for 5 or more years he okays it, they fill it, and no problem. Week before last on Friday, I cld and put in for a refill. I went in on Sunday and it was not there yet. Well I had forgotten he was on vacation, thus probably the delay. So, Monday evening I go in, still nothing. Then the pharmacist (some new jerk that I can't understand) told me there was NEVER a call for it! Well, I knew that was bull because they had already filled my other script, the muscle relaxer, which he does the same thing approves it monthly at the SAME TIME AS THE DIAZEPAM! So, I call the doctor, They say they sent the script ON FRIDAY! But, they "resent" it. I went through that same thing 3 MORE TIMES! Then it dawned on me, they sent the damned thing to "WAL" MART not Wal Greens! So, I call and someone named "Kelly" at Wally World told me "YES" they had it and they were filling it. She asked me if I still wanted it filled, and I said YES! I was not going through another battle to get it, so I would pick it up the next day! I get there, and they proceed to tell me there is NO script for me!!!!!! One of the girls stepped up as I argued and told what my story was, and she said "well I think I recall m PCP's office calling and "cancelling" it out"!! Well that was a lie, because I was told it was already in the system, being filled, yet she says there is NOTHING IN THE SYSTEM! Well, if they called and it had already been in the computer, the script would show it was there and was cancelled by the doctor. So, I am pissed by now. I called the doctors office, in Wal Mart, and I ask for the nurse. I told her I even told them there at their office to MAKE SURE it was going to WAL GREENS! not Wal Mart. She swore they had sent it to Wal Greens 4 times! In the mean time, I finish shopping, go home and call Wal Greens. Not only did he have it he already filled it!!! AFter I had to have the nurse CALL it in verbally! All 3 of them were lying. No one had done their job right, and I knew it. And then people wonder why we go crazy!!!!!! Hell who wouldn't. When you are ill, in pain, trying to take care of a home, family, a Mom, and everything else, doctors visits etc... then you have to jump through those kinds of hoops for one script, heck it would make Jesus Nuts!!!!! So, when you have to do what you are doing, having to GO BACK due to their incompetence, it is just nine kinds of WRONG!!! Jim read an article about a woman who now charges her doctors for HER TIME if they run late on her appointments. IF she has to sit there more than 10 minutes for a "scheduled" appointment, she send them a bill for every moment of her time spent waiting for the doctor! She sent all of her doctors a formal letter telling them what she was going to do, explaining "her" time was just as important as theirs and they would charge her if she was late or did not show, thus she would do the same! She sent one of her doctors a bill, when she had to wait something like 2 hours (happens to me all the time) over her appointment time, and they PAID IT! That is what all of us need to do. We have to stand up for our rights. Another thing that irks me. I needed a very simple form with two of my "diagnosis" codes on it (I had everything else filled in but that) and my doctors signature. I needed it by 4/1, well before that because I had to either fax or mail it! I took the form in last Tuesday early am. I had a note on it, and told the girls my situation. They totally ignored me. I sent two emails to my doctors nurse, asking her to please check on it. No response. I cld. Thursday evening, and one of them was so rude on the phone. She said "well he fills those out late evenings, or at the end of the week" Well guess what, yesterday was the "end of the week" and they close at noon, and I have NO PAPER! (It is a form I need to send in about my disability). You know how the government is, even State, if they want something and you do not get it there by the deadline, they will cancel everything and make you start all over again! I realize I am not the ONLY patient, but heck, he does all kinds of other crap, he had time to tell his nurse to fill in those codes (hell I know them myself) and then he sign it, or they "rubber stamp" it half the time with his signature! But they DO NOT CARE! We are not as important. We are how they get paid, but it does not matter if they mess up our lives, and then we suffer for their lack of caring, and incompentancy. As I said it is nuts. I have so many stories where I have been screwed over. I guess you read the one I posted about that stupid Neurologist "firing" me! What an idiot!!! I would not take my puppy to him.
So often people do not understand just how frustrating things are with physicians. IF you do not go very often to a doctor, or for tests, or do not deal with a pharmacy very often, then you can't possibly get it, I understand that. But, the millions of us out here that DO deal with it, on sometimes a daily basis, it is definitely enough to drive a very sane person over the edge. It wastes OUR time, our money, and often it causes more hardship on us, by having to go back to the pharmacy, or make more phone calls, and then the doctors now get pissed if you "call more than once". All of them now have a message that says "if you call more than once it may delay your prescription etc.) WELL if they would GET THINGS TO US ON TIME!, we WOULD NOT CALL BACK! So, they have issues for sure. It is a constant merri-go-round of crap to deal with. Then they wonder why we have so much stress, anxiety, depression, and often just plain anger. Well as I said, even Christ would be angry over some of the mess I deal with. 

No comments: